Privacy Policy

Effective Date: 2025

Tako Solutions is operated by POLVOS INTIMISTAS – LDA (NIPC 519000544), headquartered at Rua Dom Afonso Henriques, 132, 4950-854 Cortes, Portugal. This Privacy Policy explains how we collect, use, and protect your personal data when you use our SaaS platform for restaurant management.

1. Information We Collect

We collect data necessary to operate and improve the service, including:

• Account Data: name, email, business name, contact details.
• Usage Data: device type, browser info, IP address, pages visited, time spent.
• Operational Data: supplier invoices, food costs, inventory, recipes.
• Billing Data: transaction history and subscription details.

2. Why We Collect It

We use your data to:

• Provide and personalize the platform experience.
• Enable automation features like invoice analysis and cost tracking.
• Improve functionality and detect errors or misuse.
• Communicate service updates, billing notices, and support.
• Comply with legal obligations.

3. Sharing and Storage

We may share your data with:

• Cloud service providers and payment processors (under strict confidentiality).
• Public authorities if legally required.

Data may be stored or processed outside Portugal, with appropriate legal safeguards in place.

4. Your Rights

Under GDPR, you have the right to access, correct, delete, or export your personal data. You can also object to or limit processing in certain cases. To exercise your rights, email: [Insert contact email].

5. Data Security

We use encryption, access controls, and other best practices to protect your data. However, no system is entirely immune from risk.

6. Data Retention

We retain data while your account is active and for a reasonable time afterward (typically 3 years) to meet legal, tax, or operational requirements.

7. Updates

We may revise this policy from time to time. The most recent version is always available on our website.